Cookie Policy

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies help us understand how you use EpicShifts, remember your preferences, and keep you logged in. They improve your experience by enabling essential functionality and helping us improve our platform.

This Cookie Policy explains what cookies are, how we use them, and how you can control them.

Types of Cookies We Use

1. Essential Cookies (Required)

These cookies are necessary for the platform to function and cannot be disabled. They enable core functionality such as:

• Authentication: Keeping you logged in as you navigate between pages
• Security: Protecting against fraudulent activity and securing your account
• Preferences: Remembering your cookie consent choices

Without these cookies, services like logging in and managing your schedule would not work properly.

2. Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our platform. We use this information to improve user experience and identify issues. Currently, EpicShifts does not use analytics cookies, but we may implement them in the future with services like:

• Google Analytics (visitor statistics, page views, session duration)
• Mixpanel (feature usage tracking, user behavior analysis)

You will be asked for consent before any analytics cookies are set.

3. Marketing Cookies (Optional)

These cookies are used to deliver personalized advertisements and track the effectiveness of marketing campaigns. Currently, EpicShifts does not use marketing cookies. If we implement them in the future, we will:

• Ask for your explicit consent before setting any marketing cookies
• Clearly identify which third-party services are used
• Provide an easy way to opt out at any time

Cookie Table

Below is a complete list of cookies currently used by EpicShifts:

Local Storage

In addition to cookies, EpicShifts uses browser local storage to store certain data locally on your device. Local storage is similar to cookies but allows for larger amounts of data and persists until explicitly cleared.

We use local storage for the following purposes:

• Authentication Tokens: Securely stores your login session tokens so you remain logged in across browser sessions.
• User Preferences: Remembers your UI preferences such as sidebar state and display settings.
• Organization Context: Caches your current organization selection for faster page loads.
• Permission Cache: Temporarily stores your permission levels to reduce server requests.

You can clear local storage data at any time through your browser settings. Note that clearing this data will log you out and reset your preferences.

How to Control Cookies

You have several options to control and manage cookies:

Cookie Consent Banner

When you first visit EpicShifts, you'll see a cookie consent banner at the bottom of the page. You can:

• Accept All: Allow all cookies (essential, analytics, and marketing)
• Reject Non-Essential: Only allow essential cookies (analytics and marketing disabled)
• Customize: Choose which types of cookies to allow

You can change your cookie preferences at any time by clicking the "Cookie Preferences" link in the footer.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Delete all cookies stored on your device
• Block all cookies from being set
• Allow cookies only from websites you visit (block third-party cookies)
• Clear cookies when you close your browser

Note: Blocking or deleting essential cookies will prevent you from using key features of EpicShifts, such as logging in and managing your schedule.

For browser-specific instructions, visit:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Third-Party Cookies

EpicShifts uses the following third-party services that may set cookies:

Stripe (Payment Processing)

We use Stripe to process payments securely. When you visit pages with payment functionality, Stripe may set cookies for fraud prevention and session management. These cookies are essential for secure payment processing and cannot be disabled.

• __stripe_mid: Machine identifier for fraud prevention (expires in 1 year)
• __stripe_sid: Session identifier for payment processing (expires in 30 minutes)

For more information, see Stripe's Privacy Policy.

Future Third-Party Services

In the future, we may integrate with additional third-party services for analytics, marketing, or other purposes. If we do, we will:

• Update this Cookie Policy with details of the third-party cookies
• Ask for your consent before setting any non-essential third-party cookies
• Provide links to the third party's privacy policy
• Give you the option to opt out of third-party tracking

Potential future third-party services may include: Google Analytics (website analytics), Intercom (customer support chat), or Mailchimp (email marketing).

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

• The cookies we use
• How we use cookies
• Cookie laws and regulations

We will notify you of any material changes by:

• Posting the updated Cookie Policy on this page with a new "Last Updated" date
• Displaying a prominent notice on our platform
• Asking for your consent again if we add new types of non-essential cookies

We recommend reviewing this Cookie Policy periodically to stay informed about how we use cookies.

Contact Us

If you have questions or concerns about this Cookie Policy or how we use cookies, please contact us:

Email: [email protected]
Mail: EpicShifts LLC, Sioux Falls, SD

We will respond to your inquiry within 30 days.